The business industry has grown leaps and bounds in recent times. Largely due to the advancements of technology, businesses have benefited in ways including faster communication speeds, cost-effective technological advantages, and other similar benefits. What’s more interesting than that is the fact that this current upwards trend is showing no signs of slowing down. Year after year, new technological advancements make the business industry easier and more convenient to work in. One of these advancements can be seen with conference calls. More specifically, advancements with international conference calls have resulted in stronger and faster connections between all parties involved. When we consider how important conference calls can be for a business, conference call providers turn out to be one of if not the most important tool a business can use. However, despite how much they have grown as of recently, many business owners still find ways to ruin their experiences with international conference calls. In extreme cases, these problems can result in costly and unrecoverable mistakes. That said, rest assured knowing that most problems that come up international conference calls are easy to correct. With this in mind, let’s go over seven of the best ways to make an international conference call go smoothly.
#1: Have An Interpreter On Standby
International conference calls are mostly associated with having cultural and language barriers. For this reason, many business owners make the necessary step to bring in a translator. While a translator is a great addition to have during an international conference call, more specifically, having an interpreter on standby can have a separate set of benefits. As opposed to a translator, an interpreter can help break down misunderstood sentences, conference call notes, and other similar factors. Overall, an interpreter will surely help make the call go smoothly.
#2: Have A Pre-Conference Meeting
Perhaps the most important way to make an international conference call go over smoothly is to have a pre-conference meeting. Doing so brings more added value to a business than people realize. Some of the main benefits of having this meeting include creating a conference agenda, assigning conference call roles, and allocating speaking time amounts. On the other side of the call, preparing this way makes your business come off as more professional and business-ready. These qualities are important to have as they open the door to other business opportunities within your niche.
#3: Record The Call
Recording the call is a proven method that helps make the conference go smoothly in several ways. One, it allows you to provide important post-conference feedback if necessary. Also, it allows you to spot anything in the call you might have missed.
#4: Take Responding Notes During The Call
Taking notes is something that a lot of businesses overlook. They would much rather take notes using a recorded call. However, that method doesn’t help in responding live in case you missed something. Taking physical notes eliminates this problem and allows you to give real-time feedback.
#5: Don’t Interrupt A Speaker
As far as conference call etiquette is concerned, one of the most important rules is to not interrupt a speaker. This allows you to hear clearly and respond with relevant answers if needed.
#6: Don’t Take up Too Much Speaking Time
When it is your turn to talk, the rule of thumb during an international conference call is to not take up too much time. This serves the purpose of giving other people enough time to say what they have to say. That said, don’t feel the need to rush answers. Simply give enough information according to any talking time given to you.
#7: Use A High-Quality Call Platform
Last but not least, make sure to use a reliable conference call platform. There many examples of important calls getting cut as a result of poor quality connections. A reliable platform will eliminate these problems and do so with consistency.
The Goal With International Conference Calls
Above everything else, remember that the goal of a conference call is to hear and be heard. If you keep this goal in mind, it will reduce the chances of you making any mistakes or misunderstandings that might take away from the call going smoothly.