Unfortunately, Google Play issues are more common than they seem.Below you can find the list of all the most common problems that often occur when trying to download or update an application on Play Store.
When something goes wrong in the application of Google Play and can not download an application error number that you are able to search easily in the table below usually appears. If the problem is that Google Play malfunctions can see the section of general problems .
If the end does not get you wanted to install the application may be time to seek the APK application out of the hands of Google in one of these has come alternative markets .
- 1 File Error Invalid Package
- 2 Error DF-BPA-09
- 3 Error DF-BPA-10
- 4 Error RH01 / rpc: s-5: AEC-0
- 5 Error rpc: s-3
- 6 Error 101 Google Play
- 7 Error 110 Google Play
- 8 Error 194 Google Play
- 9 Error 403 Google Play
- 10 Error 406 Google Play
- 11 Error 413 Google Play
- 12 Error 481 Google Play
- 13 Error 489 Google Play
- 14 Error 491 Google Play
- 15 Error 492 Google Play
- 16 Error 495 Google Play
- 17 Error 497 Google Play
- 18 Error 498 Google Play
- 19 Error 501 Google Play
- 20 Error 504 Google Play
- 21 Error 505 Google Play
- 22 Error 905 Google Play
- 23 Error 906, 907 and 907 of Google Play
- 24 Error 911 Google Play
- 25 Error 919 Google Play
- 26 Error 920 Google Play
- 27 Error 921 Google Play
- 28 Error 923 Google Play
- 29 Error 924 Google Play
- 30 Error 940 Google Play
- 31 Error 927 Google Play
- 32 Error 941 Google Play
- 33 Error 944 Google Play
- 34 Error 961 Google Play
- 35 Error “Google Play requires authentication”
- 36 General problems Google Play
File Error Invalid Package
Problem: Error Google Play application.
Solution: Go to Settings> Applications> All> Google Play Store . Now delete your data and cache and restart the application.
Problem: It usually occurs during the purchase of an application, preventing its full download.
Solution: Go to Settings> Applications> All> Google Services Framework . Choose Delete data in the storage section. If this does not work try to download the application accessing Play Store from your phone ‘s browser rather than the application.
Problem: An error that occurs during the buying process an application.
Solution: Try, first, to restart the device and try again. If the problem persists go to Settings> Applications> Play Store> Force Quit> Uninstall updates> Check . Play Store and return to its original version and the problem will disappear.
Problem: Failed to get server information.
Solution: Clear the cache Play Store via menu applications within Settings . If this does not work, disassociated your Google account and test terminal to another.
Problem: You can not download the application.
Solution: Delete Google Account and re-enter. You can also try another account.
Problem: You can not download anything because you have many applications installed.
Solution: Uninstall some applications that do not use cleaning or test data from Google Play ( Settings> Applications> All> Google Play> Clear data ). Once done, remove your Google account and sign in again.
Problem: You can not install the application
Solution: Clean cache and data of Play Store in Settings> Applications> All> Clear Cache . If not resolved, try to download the application from Google Play.
Problem : When trying to download some applications, the system displays the error 194, preventing downloading correctly.
Solution : Google explained that the problem has been solved thanks to a patch created on August 17, although it could take some time to reach all users.
If the patch has not reached you or the problem persists, go to Settings> Applications> Google Play Store and click on ‘Clear Cache’ and then on ‘Delete data’. If the problem is not solved do exactly the same in Google Services and Download Manager. Now restart your smartphone and re synchronize your Google account.
Problem : The download is impossible, the request is prohibited. It happens when we use two different accounts to buy applications on the same terminal.
Solution : Go to Google Play with the correct Google account. Uninstalls the application. Then, try again to enter the application and download it .
Solution 2 : Delete your G mail account and go to Settings -> Applications -> All and select Google Play Store. Therein force close, delete data and cache. Do the same with Google Service and Download Manager. Then add your G mail account again and restart your smartphone.
Solution 3 : Create a new Google account, install it on your terminal and then try to download the application you want.
Problem: You can not download the application
Solution: Google advises Descartes Google account on the device, reboot and try again with another account. If this does not work, the next option is to restore the device to factory settings. Although this entails losing all phone information. From XDA Developers are advised to clean cache before performing the restoration ( Settings> Applications> All> Play Store> Clear Cache ).
Problem : Unable to download applications or updates. If you use proxy, remember that this problem is typical.
Solution : In Settings -> Applications-> All ‘ll find Google Services, where you have to enter and delete data and force stop. Do the same in Google Play Store, and also clean your browser cache.
Problem: Error with your Google account.
Solution: Remove your account and try using another.
Problem: We can not download applications.
Solution: Delete your Google account and Bring it to add. If this does not work, change network, ie, if you are in data passes Wi-Fi or vice versa. Everything indicates that this problem is due to an error in the connection.
Problem : Unable to download or update applications.
Solution : Delete your Google account on your phone settings and immediately restart the terminal. Add your account again. Finally, go to Settings -> Applications searches, Google Services and delete your data (not uninstall) and force his arrest. You should be able to download after this procedure.
Problem : Installing apps is not possible due to Dalvik cache
Solution : In Settings -> Applications -> All , find Google Services. Click on this app and clean the data, thereupon forcibly stop. Do the same with the application of Google Play. If not, you should delete the Dalvik cache, and it will need an advanced recovery. Another solution would be to simply try a factory restore data.
Problem: Failed to download applications and games.
Solution: Delete the temporary data cache and Google Play Store. If not, disassociates Google account, restart the device and try again.
Problem: Error app update.
Solution: Clean Play Store cache by going to Settings> Applications> All> Play Store> Clear cache . If this fails try to disable the external memory device by going to Settings app> Storage> Unmounted SD card .
Problem : The downloads from Google Play is interrupted.
Solution : The problem is that the cache of your device is full. Deletes files and applications that do not use, and then restart the smartphone in Recovery mode (power button + volume down). There you willfind several options, one of them ‘wipe cache partition’. It confirms that the cache is completely clean.
Error 501 Google Play
Problem: After upgrading to Android 5.1 Lollipop Some users receive this error when downloading applications.
Solution: Go to Settings> Applications> Downloaded . Find the applications title com.app and If the solution does not work erases cache, and if it persists, restore factory settings.
Problem: You can not download applications.
Solution: Clean cache and delete data from Google Play Store and Google Play Services ( Settings -> Applications -> All , select one of the two applications and then delete cache and data). If this does not work, delete your Gmail account, restart your smartphone and re-add the account.
Problem: The problem arises after upgrading to Android Lollipop and try to install new applications or upgrade existing ones .
Solution: First you have to find the application that contains the same permissions that you are trying to download, and then uninstall containing the problem. To do this, find the desired APK and tries to restore a backup using Luck Patcher . This tool will display the application that is causing the conflict and therefore you should uninstall. Reinstall it once the process is complete.
Problem: No let you download or install an application.
Solution: Just go to Settings -> Applications -> All -> Google Play and select ‘Uninstall updates. ” Once the process is complete, try downloading the application again.
Problem: appears when you try to download an application from Play Store, especially in the HTC One M8 and M9 devices.
Solution: Delete Play Store cache by going to Settings> Applications> All> Play Store> Clear cache . If this does not work, on the same screen select Clear Data . If this does not work uninstall updates from Google Play by going to Settings> Applications> All> Play Store> Uninstall updates . Once this is done then try to download the application.
Problem: You can not download applications.
Solution: There are several methods to solve this problem.
Removes data from Google Play Store. To do this go to Settings -> Applications -> All -> Google Play -> Clear data.
If you are using a Wi-Fi you need a login through a web page, likely authentication has expired. Logs back through your Android browser, open Google Play Store and try to install the app again. If this does not solve the problem, it is because of Wi-Fi.
Change Wi-Fi and try again to download the application. This error should disappear.
Use your data instead of Wi-Fi. Turn off the Wi-Fi and activate your data connection. Once this is done, open Google Play Store and download or update the particular application. This method only works for applications or games little size, if the application or game occupies much is advisable to use Wi-Fi.
Problem : the application is downloaded, but not open.
Solution : very simple, it is that there is no more space on your Android smartphone. Delete files or other applications to have enough space to open.
Problem: You can not make application downloads.
Solution: Try turning off and on again Wi-Fi. Then open Google Play and try to download something. If not, check that you have the latest version of Google Play. If the problem still persists, go to Settings -> Accounts and delete your Google account, restart your phone and reconfigure your account. If that does not work, try creating a new account. If still nothing at all, go to Settings -> Applications -> All and select Google Play Store. In the new window and erases data cache. Finally, reboot your smartphone.
Problem : You can not download an application.
Solution : Clear the cache of Google Play Store, and if does not work, erase all data directly from the Play Store app, this will erase all settings that you previously had. If none of this works, delete your Google account, restart the terminal and insert it again.
Error 923 Google Play
Problem : An error while trying to synchronize your account, followed by a cache problem appears insufficient.
Solution : Again a memory problem and therefore should be removed again just use those applications.Once done, reboot your smartphone in recovery mode, select ‘wipe cache partition’. When the process incomplete restart through ‘reboot system now’. Finally, you only have to set up your Google account.
Problem: The problem occurs when you try to download a large application.
Solution: Go to Settings> Applications> [Slide screen from left to right three times]> Play Store> Uninstall updates . Retries the download.
Problem: You can not download the application.
Solution: Restart the device and try again. If it does not go to Settings> Applications> All> Google Play Store> Clear cache . If that fails, try clearing data on the same screen.
Problem : The download is impossible because an update of Google Play in process.
Solution : Because an update is in progress, we will have to wait for this to end. If the problem persists, go to Settings -> Applications -> All and clean the data, then forcibly stop Google Play Store. Repeat this process with Google Play Services.
Problem: This error appears while you are updating applications.
Solution: Clean cache and data of Google Play Store in Settings -> Applications -> All -> Google Play -> Clear Data / Delete cache.
Problem: You can not update the application.
Solution: In most cases it is best to wait, because it is an error not documented by Google and is usually temporary. Try updating again a few minutes after the problem appears
Problem : Problems when installing Android apps from Google Play Store.
Solution : If payment instantly asks you your money back. Next, clean the cache, as do other times, Google Play Store, which you will find in Settings -> Applications . If the problem persists, also clears all your data.
Surprisingly, it is a fairly common problem on Android devices, but the good news is that it has three simple solutions.
1. Delete your Google account
The first trick is the easiest. Go to Phone settings, not the app store, and the accounts section, only removes the Google account you have registered (which is receiving the message that needs authentication). Once you’re done, re-add and should be all right. If this is the case, it was only a simple registration error happens sometimes when the store is being updated. However, this step is necessary whenever we have a problem of this type, and is connected to the two tricks that will tell you then.
2. Delete data from Google Play Store
For this step you simply need to go to the ‘Settings’ again, but stop at the ‘Applications or Application Manager’ section models. There search Google Play Store and clear data from the application (you can also try to clear the cache first and if it does not work and pass data). If the trick has not solved your problem, try the trick 1 delete the Google account, and then delete the data store and then add the Google account information again. You can also reset the device after each step.
3. Uninstall updates
Perhaps the problem is not really your registration (authentication), but of the Play Store. If this is the case, you should just go to the application as in the previous step ( Settings -> Applications ) and there click on ‘Uninstall Updates’ . This will take you back to the original version of Play Store that originally came with your device. So you only need to update Google Play Store on your own to the latest version and re-register.
You can, of course, mix these steps if you’re still having problems. Unfortunately there is no scientific solutions to fix errors like this, but you have the ingredients needed to easily overcome them.
As you have found, most problems are solved in a common way. Therefore, when you have a problem and Google Play will not work, it is best to always clear the data and cache of Google Play services, as well as Google Play Store as well as forcing his arrest. If that does not work neither this method nor the specific error, do not hesitate to leave a comment.